I recently found I had a few issues with my Online account...
Dear Rockstar Support,
I have just noticed the following things missing for my Online account:
- The ability to purchase my personalised licence plate
- The ability to get the Collector's Edition cars for free from the car dealer
- My musket
Please rectify this in due course and let me know when it has been done.
With love,
Ginginho
A few days later, I got the following response...
Hello Ginginho,
We have proceeded with reimbursing the missing levels to character slot 1, as well as a cash accommodation to the account which will show up in your shared back to re-purchase missing Pegasus vehicles. Please let us know if you have received these funds and still require support
Kind Regards,
Rockstar Support
I checked my account. They gave me $1,000,000 but I still can not access any of the things I asked for... not sure if that's a positive result or not...
What have your experiences with Rockstar Support been like?