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I recently found I had a few issues with my Online account... Dear Rockstar Support, I have just noticed the following things missing for my Online account: - The ability to purchase my personalised licence plate - The ability to get the Collector's Edition cars for free from the car dealer - My musket Please rectify this in due course and let me know when it has been done. With love, Ginginho A few days later, I got the following response... Hello Ginginho, We have proceeded with reimbursing the missing levels to character slot 1, as well as a cash accommodation to the account which will show up in your shared back to re-purchase missing Pegasus vehicles. Please let us know if you have received these funds and still require support Kind Regards, Rockstar Support I checked my account. They gave me $1,000,000 but I still can not access any of the things I asked for... not sure if that's a positive result or not... What have your experiences with Rockstar Support been like?